Terms of Use

These Terms of Use ("Terms") apply to the Yoodle website at yoodle.ca and the Yoodle app for iPhone (together, "Yoodle"). Yoodle is operated by ROKEDGE INC ("we", "us", or "our"). By creating an account or using Yoodle, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use Yoodle.

1. What Yoodle Is

Yoodle is a free community platform where neighbours post odd jobs, offer help, and message each other. We do not charge fees and we are not part of any agreement between users. We do not employ helpers, supervise work, check backgrounds, or guarantee the quality, safety or legality of any job, helper or poster.

2. Who Can Use Yoodle

• You must be at least 16 years old.
• You must give accurate information and keep your account to yourself. You are responsible for what happens in your account.
• You may not use Yoodle if we have previously removed you from it.

3. Community Rules

You must not post, send or do any of the following on Yoodle:

• Harassment, bullying, threats, intimidation or hate speech, including content that attacks people based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability or age.
• Sexual or sexually suggestive content, or any content involving minors in a sexual or exploitative way.
• Violent, graphic or disturbing content.
• Scams, fraud, fake jobs, phishing, pyramid schemes, or requests for upfront payments, deposits or personal financial details.
• Jobs or services that are illegal or unsafe, including anything involving weapons, drugs, or work that needs a licence you do not have.
• Spam, advertising unrelated to a real job or service, or repeated duplicate posts.
• Impersonating another person or organization, or misrepresenting who you are.
• Sharing someone else's personal information without their permission.
• Discriminating against anyone when posting, hiring or offering help.
• Trying to disrupt, hack, scrape or misuse Yoodle or other users' accounts.

4. Reporting and Blocking

• Report — to report a job, a user or a message, email [email protected] with the person's name, the job, and what happened. The person you report is not told who reported them.
• In-app reporting and blocking are coming soon. When available, blocked users will no longer be able to message you, and you will no longer see each other's jobs or helper listings.

We aim to review reports within 24 hours. When content breaks these Terms, we remove it and may suspend or permanently remove the user who posted it.

If you are in danger, call 911 or your local emergency number first.

5. Your Content

You own what you post: jobs, profile details, messages and ratings. By posting it, you give us permission to store, display and deliver it to other users so Yoodle can work. This permission ends when you delete the content or your account, except where we must keep records for safety or legal reasons. You are responsible for what you post, and it must be accurate and follow these Terms. We may remove any content that we believe breaks these Terms.

6. Jobs, Payments and Safety

• Posters and helpers make their own arrangements — scope, timing, price and payment happen directly between you. Yoodle does not process payments.
• You are responsible for your own safety, for following the law, and for any taxes, permits or insurance that apply to you.
• Use good judgment: meet in safe settings where possible, never pay large amounts upfront, and report anything suspicious.
• Ratings must be honest and based on real experiences.

7. Suspension and Account Deletion

We may suspend or remove your account, or remove your content, at any time if you break these Terms or if we need to protect users or Yoodle. You can delete your account at any time in the app: go to Profile → Delete my account.

8. Disclaimers

Yoodle is provided "as is" and "as available". We do not promise that it will always be available, error-free or secure, or that you will find a job or a helper. To the fullest extent allowed by law, we are not responsible for the actions, content or work of any user, or for any dispute between users.

9. Limitation of Liability

To the fullest extent allowed by law, we are not liable for any indirect, incidental, special or consequential damages, or for any loss or injury arising from jobs, services, meetings or payments between users. Because Yoodle is free, our total liability to you for any claim is limited to CAD $100. Nothing in these Terms limits rights you have under applicable consumer protection law that cannot be limited.

10. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.

11. iPhone App

If you use Yoodle on iPhone, these Terms are between you and us, not Apple. Apple is not responsible for Yoodle or its content, and has no obligation to provide support for it.

12. Changes to These Terms

We may update these Terms from time to time. We will post the new Terms on this page with an updated date, and tell you in the app about significant changes. Continued use of Yoodle after changes means you accept the updated Terms.

13. Contact Us

For questions about these Terms, reports or support, contact us at:
[email protected]